Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date on which the contract was concluded.
To exercise your right of withdrawal, you must inform us:
CTMLK
Sarina Lauk
c/o POSTFLEX PFX-722-256
Emsdettener Straße 10
48268 Greven
Deutschland
E-Mail: info@berlindayz.de
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the model withdrawal form provided below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.
If you requested that the service begin during the withdrawal period, you must pay us an amount proportionate to the services already provided up to the time when you inform us of your exercise of the right of withdrawal, compared with the full scope of the services provided for under the contract.
Model Withdrawal Form
If you wish to withdraw from the contract, you may use this form and send it to us:
To:
CTMLK
Sarina Lauk
c/o POSTFLEX PFX-722-256
Emsdettener Straße 10
48268 Greven
Deutschland
E-Mail: info@berlindayz.de
I/We () hereby give notice that I/We () withdraw from the contract concluded by me/us (*) for the provision of the following service:
________________________________________
Ordered on:
________________________________________
Name of consumer(s):
________________________________________
Anschrift des/der Verbraucher(s):
________________________________________
Date:
________________________________________
Signature of consumer(s) (only if this form is submitted on paper):
________________________________________
(*) Delete as appropriate.
Last updated: September 2026